Osaka City Young Carer Consultation Support Projects
Peer staff, social workers, and other professionals
listen to you.
We operate under strict confidentiality and will not share anything we hear with other people. Rest assured when you consult with us.
It’s okay even if you’re not sure what you want to get advice about.
First, just talk with us.
We accept consultation requests from teachers and professions as well.
Have you ever thought about things like this?
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“I come home from school, listen to what my depressed parents have to say, and it’s really hard, so I listen to them until the middle of the night. Does that mean I’m a carer?”
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“Every day I check to see if they haven’t forgotten to take their medicine. When they forget to take it, I might get worried, and it gets difficult dealing with my increasing unease...…”
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“I heard a bit from the doctor about what kind of illness my parents have. And I even researched it myself.
But what will happen from now on? I want to get advice about how this affects me (life course, studies, etc.)
We’re here to think about your worries and your depressed feelings with you.
Consultation Reception for Your Concerns
We accept consultations via e-mail and LINE.
We accept consultations 24 hours a day. However, we only respond during opening hours. (Weekdays from 10:00AM to 6:00PM)
Consultation Methods
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pia_osakacity@ycballoon.org
Consult via E-mail
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Consult
Consult via LINE
We accept consultations by phone.
Reception hours are weekdays from 10:00AM to 6:00PM. Feel free to call us anytime.
You don’t have to worry on your own. Consult with us.
(Former) young carers who were in the same situation, and experts such as social workers, are here to support you regarding any worries you have.
TEL06-4790-8833
Reception Hours / Monday to Friday 10:00AM to 6:00PM
We accept consultations through interviews and online (Zoom)
Consultation Methods
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Interview Consultations
Contact us by phone, e-mail, or LINE with the date you want to receive a consultation.
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Consult through Zoom
Contact us by phone, e-mail or LINE if you would like to consult with us through Zoom. We will send the meeting URL and password to your device that you can use Zoom on. Feel free to ask us any time if there is something you don’t understand, for example how to operate Zoom, or if you have any other concerns.
*We also support you with processes. We can support you with various processes as you wish, including assisting with documents creation, and accompanying you to government office counters.
Consultation Process
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01
Contact us
Please contact us with the method that best suits you.
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02
We listen to your worries and what you have to say
Peer staff, social worker, and other counselors are available. We listen to your everyday problems, questions, feelings of depression, worries and anything else you have to say.
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03
We work with you to think of what you should do.
Thinking together, you can handle anything, even if you think things are impossible or that nothing will change.
We offer this kind of support when necessary
We introduce systems and services you can use, as well as how to go through processe
We tell you about useful systems and services, such as the nursing care insurance system, disability welfare, daycare services, economic support, and study support.
Process Support
We support you with things that may be difficult to do on your own – such as obtaining documents, helping you fill them in, and accompanying you to service counters.